Terms and Conditions

1. Scope and applicability

These Terms and Conditions apply to:
- The use of this website (bekim.me)
- All services provided by Bekim Ahmedi under the brand “Bekim”
Services are provided primarily to business customers (B2B).
Conflicting or deviating terms of the client shall not apply unless expressly agreed in writing.

2. Service provider

3. Services

Services offered may include:
- Fractional Digital / Growth Leadership
- Digital Marketing Coaching
- Automated Campaign Management
- Advisory and consulting services
The exact scope of services is defined individually:
- In proposals
- In written agreements
- Or via confirmed offers

No specific outcome or commercial success is guaranteed unless explicitly agreed in writing.

4. Contract formation

A contract is formed when:
- A written offer is accepted by the client, or
- Services commence following explicit agreement
Oral agreements are valid only if confirmed in writing.

5. Client obligations

The client agrees to:
- Provide accurate and complete information
- Cooperate in a timely manner
- Ensure access to necessary systems, tools, and data
Delays caused by missing cooperation may affect timelines and outcomes.

6. Fees and payment terms

Fees are agreed individually and stated in:
- Proposals
- Invoices
- Service agreements
Unless otherwise agreed:
- Invoices are payable within 14 days
- Payments are due without deduction
Late payments may result in:
- Statutory default interest
- Suspension of services

VAT treatment follows applicable German tax law.

7. No guarantee of results

Services are provided on a best-effort basis.
No guarantee is given regarding:
- Revenue growth
- Advertising performance
- Lead volume
- Algorithmic or platform behaviour
Decisions based on recommendations remain the responsibility of the client.

8. Use of AI and automation tools

Some services may involve:
- AI-driven systems
- Automated workflows
- Third-party platforms
AI outputs:
- Are advisory in nature
- ay require human review
Bekim Ahmedi is not liable for:
- Third-party tool failures
- Platform changes
- Decisions made solely based on automated outputs

9. Intellectual property

All materials created remain the intellectual property of Bekim Ahmedi unless otherwise agreed.
The client receives:
- A non-exclusive right to use deliverables for internal business purposes
Redistribution, resale, or modification requires written consent.

10. Confidentiality

Both parties agree to:
- Treat confidential information as strictly confidential
- Not disclose it to third parties
This obligation survives the termination of the contract.

11. Liability

Liability is limited to intent and gross negligence.
In cases of slight negligence:
- Liability applies only for breach of essential contractual obligations
- Limited to foreseeable damages
Liability for indirect or consequential damages is excluded.
Mandatory statutory liability (e.g. personal injury) remains unaffected.

12. Website availability

13. Termination

Contracts may be terminated:
- According to agreed notice periods
- Or for cause with immediate effect
Upon termination:
- Outstanding fees remain payable
- Usage rights already granted remain unaffected unless otherwise agreed

14. Governing law and jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany.
Place of jurisdiction:
- Germany
If the client is a merchant, the place of jurisdiction is the service provider’s registered place of business.

15. Severability clause

If any provision is invalid or unenforceable:
- The remaining provisions remain unaffected
- The invalid provision shall be replaced by a legally permissible one closest to its intent

16. Changes to these Terms